In 2023, a communication strategy was outlined to integrate topics related to market, corporate culture, products, and employer branding into a consistent narrative. Presence on LinkedIn took on a central role, with the redesign of its corporate page and the activation of key leaders’ profiles, aligning key messages with each executive’s speaking territories and strengthening the image of a modern and diverse bank that is connected to the future.
The content developed in Brazil became a reference for other group-wide operations. In June 2024, the Brazilian operation led the global Pride Month campaign and was featured in the International Day of Black Latin American and Caribbean Women. Brazil became the 4th largest audience on the brand’s global profile, and local CEO Ricardo Guimarães was awarded LinkedIn’s Top Voice badge, becoming the first Latin American executive to achieve this recognition.